911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one ...

On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and sa...

911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prov...

Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the ...

Nancy ties the knot. But first, the team must piece together the puzzle of a possible kidnapping. The dispatchers are...

Dispatcher Melanie McCavish and the team ramp up into all hands on deck when a barrage of shots fired calls come in a...

911 Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking hig...

It's dispatcher Marra Wargo's first week in her new position as Supervisor. Despite handling lifelong anxiety, she le...

911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands. Together they face back-to-b...

Supervisor Christine "Mooch" Muccino drives the shift through a series of crises including a fatal car accident and a...

The dispatchers at CVD brace for Full Moon madness. All hell breaks loose throughout the night when a traffic stop tu...

The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two k...

It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale ...

Dispatch Appreciation Week is in full swing, raffle tickets are flowing, costumes are aplenty, and prizes will be won.

Jessica Merkosky taps into her cheerleader past to raise her team’s spirits and battle the heaviness of 911 calls. He...

The team comes together to support Donna Majoros when she’s faced with a call that brings a past trauma into light. W...